These Terms and Conditions govern the use of this website (www.loveleeink.com), owned and operated by J. Lee Best .
These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service. By using this site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times. If you disagree with any part of these Terms and Conditions then you may not access the service. You represent that you are over the age of 18.
As an user of our site, you agree to use our site legally, not to use our site for illegal purposes, and not to:
- Violate the rights of other users of our site;
- Violate the intellectual property rights of the site owners or any third party to the site;
- Hack into the account of another use of the site; or
- Act in any way that could be considered fraudulent.
If we believe you are using our site illegally, or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our service. We also reserve the right to take any legal steps necessary to prevent you from accessing our site.
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our service.
You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.
Upon termination, your right to use the service will cease immediately. If you wish to terminate your account, you may simply discontinue using the service.
Sale of Goods
By placing an order for products through the service, You warrant that you are legally capable of entering into binding contracts.
If you wish to place an order for products available on the service, You may be asked to supply certain information relevant to your order including, without limitation, your name, your email, your phone number, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that:
(i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any order; and that
(ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your order.
Your personal information is completely safe! We will never, ever disclose, distribute, sell or rent any of your personal information to any third party. Any information collected is solely for our own use and is used to provide you information regarding products and services.
The time needed to prepare an order for shipping varies. For details, see individual items.
Estimated delivery times:
- Canada: 4-10 business days
- United States: 14-21 business days
- International: 2-12 weeks
Delivery times are an estimate only. Actual delivery time will depend on the shipping method you choose.
Customs and Import Fees
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
Pre-ordered items can only be cancelled within 48 hours of purchase.
Please keep in mind when purchasing a pre-ordered item that delays may happen. There may be changes in ship dates or product availability. This is beyond our control and refunds will be determined depending on the situation.
Any items placed with pre-order items will ship when the item arrives in stock. If you would like other items to ship immediately, please place a separate order.
Returns & Exchanges
We will happily accept returns via refund, store credit or exchanges on defective merchandise and/or will reimburse you 100% of the item cost and shipping. Just contact me within 7 days of delivery and ship items back to me within 10 days of delivery. You should expect to receive your refund or store credit, if applicable, within four weeks. This includes the transit time for us to receive your return and the time it takes us to process your return once we receive it.
For defective and damaged merchandise, Canada Post MUST be used for return shipping. Shipping costs will not be reimbursed if other services are used.
For any returns and cancellations, there is a 20% restocking & order processing fee due to inventory management. The buyer is responsible for the shipping cost and return postage. Shipping costs are non-refundable. Please be certain of your selections before making payment. The product returned must be new and unopened.
For all order discrepancies, as well as returns and exchanges, you must contact us within 7 days of order receipt.
Please remember, we are not responsible for any parcels or items that are lost or damaged in transit.
For more details, please read our Refunds & Returns Policy.
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalized orders; and/or
- Digital downloads.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to:
- Products availability;
- Errors in the description or prices for products; and/or
- Errors in your order.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Your Order Cancellation Rights
Any products you purchase can only be returned or refunded in accordance with these Terms and Conditions.
Availability, Errors and Inaccuracies
We are constantly updating our offerings of products on the service. The products available on our service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information regarding our products on the service and in our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
The company reserves the right to revise its prices at any time prior to accepting an order. The prices quoted may be revised by the company subsequent to accepting an order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the company. In that event, you will have the right to cancel your order.
Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your order.
Any promotions made available through the service may be governed by rules that are separate from these Terms.
The service and its original content, features and functionality are and will remain the exclusive property of LoveLee Ink and its licensors including J. Lee Best. This includes, but is not limited to, logo, images, text, documents, downloadable files and anything that contributes to the composition of our site.
The service is protected by copyright, trademark, and other laws of both Canada and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of LoveLee Ink.
Intellectual Property Infringement
We respect the intellectual property rights of others. It is our policy to respond to any claim that content posted on the service infringes a copyright or other intellectual property infringement of any person.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the service, You must submit your notice in writing to the attention of J. Lee Best via email at lee[@]loveleeink.com and include in your notice a detailed description of the alleged infringement.
You may be held accountable for damages (including costs and attorneys’ fees) for misrepresenting that any content is infringing Your copyright.
DMCA Notice and DMCA Procedure for Copyright Infringement Claims
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing us with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
- A description of the copyrighted work that you claim has been infringed, including the URL (i.e., webpage address) of the location where the copyrighted work exists or a copy of the copyrighted work;
- Identification of the URL or other specific location on the service where the material that you claim is infringing is located;
- Your address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Upon receipt of a notification, the company will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the service.
Your Feedback to Us
You assign all rights, title and interest in any feedback you provide the company. If for any reason such assignment is ineffective, you agree to grant the company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such feedback without restriction.
Links to Other Websites
Our service may contain links to third-party web sites or services that are not owned or controlled by the company.
The company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Limitation of Liability
Notwithstanding any damages that you might incur, the entire liability of the company and any of its suppliers under any provision of these Terms and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you through the service or 100 CAD if you haven’t purchased anything through the service.
To the maximum extent permitted by applicable law, in no event shall the company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the service, third-party software and/or third-party hardware used with the service, or otherwise in connection with any provision of these Terms), even if the company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some countries do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these countries, each party’s liability will be limited to the greatest extent permitted by law.
“AS IS” and “AS AVAILABLE” Disclaimer
The service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the company, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice.
Without limitation to the foregoing, the company provides no warranty or undertaking, and makes no representation of any kind that the service will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected. Without limiting the foregoing, neither the company nor any of the company’s provider makes any representation or warranty of any kind, express or implied:
(i) as to the operation or availability of the service, or the information, content, and materials or products included thereon;
(ii) that the service will be uninterrupted or error-free;
(iii) as to the accuracy, reliability, or currency of any information or content provided through the service; and/or
(iv) that the service, its servers, the content, or e-mails sent from or on behalf of the company are free of viruses, scripts, trojan horses, worms, malware, time bombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
The laws of the country, excluding its conflicts of law rules, shall govern this Terms and your use of the service. Your use of the application may also be subject to other local, provincial, state, national, or international laws.
If you have any concern or dispute about the service, You agree to first try to resolve the dispute informally by contacting the company.
For European Union (EU) Users
If you are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
United States Legal Compliance
You represent and warrant that:
(i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country; and
(ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
Changes to These Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new Terms, in whole or in part, please stop using this website and the service.
If you have any questions about these Terms and Conditions, You can contact us:
- By visiting this page on our website: Contact Us
- By sending us an email: lee[@]loveleeink.com
Last updated: March 08, 2023